Privacy policy

• We collect only what the product needs to work.
• We never sell your data, and we don't run advertising trackers.
• We count marketing page visits. In the UK, the EU and Switzerland that is cookieless until you accept; elsewhere we set one analytics cookie and you can switch it off. Never inside the product.
• Your campaign and conversation data belongs to you, and you can export it anytime.
• Email us and we'll correct or delete your data.

• Account details: name, email, and phone number if you provide it (for example on a purchase request).
• Connected LinkedIn account data: profile name, photo, connection status, and the conversations and messages needed to run your campaigns and show your inbox.
• Prospect data you import: names, titles, companies, and profile links of the people you choose to contact. You are the controller of this data; we process it on your behalf.
• Usage and log data: actions the sending engine takes, errors, and basic device/browser information, used for reliability and support.
• Anti-abuse signals: your IP address and a device fingerprint (a technical signature derived from your browser and device settings), recorded when you sign up and when you connect a LinkedIn account. We use these for one purpose only: detecting people who abuse free trials by returning under new email addresses. We do not use them for advertising or profiling, we do not sell or share them, and they are deleted with the rest of your account data.

• To run your campaigns, deliver your inbox, and show analytics.
• To keep accounts healthy (pacing, limits, automatic pauses).
• To bill you and respond to support requests.
• To send essential service emails (receipts, trial and account notices).

We do not sell personal data or share it with advertisers. No marketing spam.

Data is stored with vetted cloud infrastructure providers (hosting, database, LinkedIn connectivity, and email delivery) under their security safeguards. Traffic is encrypted in transit, and access inside the product is restricted per organization, so your workspace's data is not visible to other customers.

• We keep your data while your account is active.
• Disconnect a LinkedIn account and we stop syncing it.
• Close your account (or email us) and we delete your organization's data within 30 days, except minimal records we must keep for legal or accounting reasons.

You can request access to, a copy of, correction of, or deletion of your personal data at any time, just email us. If you're in a jurisdiction with specific privacy rights (such as the GDPR), we'll honour those requests within the required timelines.

Essential cookies keep you signed in and remember basic preferences. These are required for the product to work and are always on.

Analytics. On our marketing pages we count page visits with Google Analytics, to see which pages are worth keeping. What that stores depends on where you are, because the rules do.

In the UK, the EU, the wider EEA and Switzerland we ask first. Until you press Accept it runs in a cookieless mode: it records that a page was viewed, but stores nothing on your device and cannot recognise you on a later visit. An analytics cookie is set only if you press Accept.

Everywhere else we set one analytics cookie from your first visit, so we can tell a returning reader from a new one. You are not asked first, and you can turn it off at any time using the switch at the end of this section. That is the opt out those rules provide for, and we would rather give you a real switch than a banner.

Either way, pressing Decline or turning analytics off stops the counting altogether, not just the cookie. And either way this is only the marketing pages.

The signed-in product carries no analytics at all. What you do inside your campaigns and your inbox is not measured by us.

There are no advertising or cross-site tracking cookies anywhere, in any country. Google Analytics advertising features are switched off and we never send it advertising consent signals. You can change your mind at any time: turn analytics off for this browser

If this policy changes materially, we'll tell you by email or in the app. Questions or requests: founder@outreachpilot.io.