Refund policy

Last updated: 16 July 2026

1. No trial — a guarantee instead

We don't do watered-down trials. You get the full product from day one, and the money-back guarantee below carries the risk instead of you.

2. Money-back guarantee

  • Standard: email us within 14 days of your first charge and we'll refund it in full.
  • Volume and the Lifetime Deal: 30 days, including the one-time deal fee.
  • One email, full refund. No forms, no hoops, no retention script.

3. Renewals

  • You can cancel anytime; your access continues until the end of the paid period.
  • Renewal charges aren't automatically refundable — but if you forgot to cancel, email us within 72 hours of the charge and, provided the new period hasn't seen meaningful use, we'll refund it.
  • We don't prorate partial months after a mid-cycle cancellation.

4. Outages and problems on our side

If a fault on our side keeps the Service down or unable to send for an extended period, we'll credit or refund the affected time. Just tell us what happened.

5. LinkedIn restrictions

Restrictions LinkedIn places on your account are outside our control and aren't automatic grounds for a refund — but tell us what happened and we'll review it case by case. We'd rather keep you as a happy customer than win an argument.

6. How to request a refund

Email founder@outreachpilot.io from your account email with a line about why. Approved refunds go back to the original payment method, typically within 5–10 business days.